How to Make a Claim
We aim to deal with a claim as quickly and as efficiently as possible. For every claim, we must receive a completed claim form. You can do this online or download a claim form to fill out and send to us.
All claim forms must be fully completed, including up to two separate independent estimates or quotations for any damage or items that form your claim. We will need you to substantiate your loss and its value.
Please send your completed claim form to:
Just Landlords Claims Department
30-34 Hounds Gate
For higher value claims, we may need to arrange an inspection of the premises by an independent loss adjuster at our expense.
Full details can be found in the policy wordings on our product pages.
How to Make a Claim for Landlord Legal & Rent Guarantee Insurance
All potential claims must initially be reported to the appropriate claims notification and advice helpline service.
The Legal Claims Notification & Advice Helpline Service telephone number is 0345 604 4894 which operates 24 hours a day, 365 days a year.
Please note: The Legal Claims Notification & Advice Helpline Service is not empowered to give advice on the admissibility of any claim under this policy.
If you wish to make a claim or you have a query relating to policy cover you should contact:
Legal Insurance Management Ltd
1 Hagley Court North
This is a ‘claims made’ policy. It only covers claims notified to Legal Insurance Management Ltd during the period of insurance and within 30 days of any circumstance which may give rise to any claim. Failure to do so could lead Legal Insurance Management Ltd to decline that claim.
You must have obtained and be able to produce a satisfactory tenant reference on each tenant prior to granting a tenancy. Failure to do so could lead Legal Insurance Management Ltd to decline that claim.
Full details can be found in the policy wording on our Rent Guarantee Insurance page.