Deposit disputes reach highest ever level
By |Published On: 4th April 2016|

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Deposit disputes reach highest ever level

By |Published On: 4th April 2016|

This article is an external press release originally published on the Landlord News website, which has now been migrated to the Just Landlords blog.

Concerning new figures released from the Tenancy Deposit Scheme reveals that deposit disputes are at their biggest level since records began.

The figures indicate that in 2015, year-on-year adjudications rose by 11% to 27,816. This was 2,787 more than in 2014. In the past five years, adjudications have jumped by 36%.


Further data from the TDS indicates that damage, cleaning and redecoration are the biggest reasons given for a deposit dispute. In cases given to the TDS during 2014-15, cleaning was highlighted in 58% of cases, with damage appearing in 52%.

The table below shows how the number of adjudications completed has risen over time:

March 2008 458
March 2009 8,098
March 2010 20,363
March 2011 18,156
March 2012 20,279
March 2013 24,448
March 2014 25,029
March 2015 27,816


Deposit disputes reach highest ever level

Deposit disputes reach highest ever level


Jane Morris, Managing Director of notes that, ‘these statistics are worrying and send a clear message to landlords and agents-this problem is not going away until they are better protected at the start, during and at the end of a tenancy agreement.’[1]

‘It is vital that landlords and agents ensure they get all the paperwork right at the start and at the end of a new tenancy agreement. The reality is that some landlords are failing to put a letting contract in place, or they have very unfair clauses in the contract. Other landlords don’t conduct an adequate check-in and check-out, or don’t keep copies of correspondence with the tenant which could provide important evidence in a dispute,’ Morris continued.[1]

Concluding, Morris said, ‘landlords are agents also have a thorough and detailed inventory which will enable both parties to be treated fairly and reasonably. This documentation will help resolve potential disputes and prevent them reaching the courts.’[1]


About the Author: Em Morley (she/they)

Em is the Content Marketing Manager for Just Landlords, with over five years of experience writing for insurance and property websites. Together with the knowledge and expertise of the Just Landlords underwriting team, Em aims to provide those in the property industry with helpful resources. When she’s not at her computer researching and writing property and insurance guides, you’ll find her exploring the British countryside, searching for geocaches.

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