The majority of students in the UK are satisfied with their
landlords, according to the latest National Student Index from property app BubbleStudent.
The survey dispels the common belief that students feel
taken advantage of by those that they are renting from, finding that they’re
generally happy with their living conditions and the services offered by their
A conclusive 63% of students surveyed said that they were
more than satisfied with their living conditions, with over half of those
believing that they were getting good value for money.
A small number (7.5%) were largely dissatisfied with their
landlords’ communication and general behaviour, disproving the widely held
notion that student-landlord relationships are strained.
Student properties can provide lucrative opportunities for
buy-to-let investors, as, despite the public perception, students are typically
reliable renters, with access to a steady stream of income through loans and
The majority of student tenants will also be supported by a
parent guarantor, which minimises the risk of defaulted payments, while the
six-month lead time on contracts helps to reduce void periods.
The UK has close to two million full-time students, almost
half of which are currently renting from private landlords. The removal of the
university admissions cap in 2015 has seen record numbers of students take up
places at university, so, for investors, students represent a guaranteed
market, regardless of economic fluctuations.
For students, sourcing the right property can be a
challenge. As often first time renters, students often struggle with the
processes involved in finding and securing accommodation, and the findings from
the National Student Index highlight the value that students place on good
landlord relations when it comes to selecting a property.
Henderson, the CEO and Founder of BubbleStudent, says: “There are many misconceptions about the relationship
between student tenants and landlords, however, our research has revealed that
the majority of students are more than satisfied with general landlord
behaviour and the standard of their accommodation, representing a real shift in
the dynamic from previous years.
“This change is,
in part, due to an increasing awareness of just how lucrative the student
market can be, along with improvements to the way these relationships are
facilitated and managed. We use an app-based service to match students with
properties, book viewings, secure contracts and help students make rental payments.
This virtual proximity has gone a long way towards helping to remove some of
the barriers and pain points for both students and landlords alike, resulting
in improved satisfaction across the field.”