For how many months will my rental payments be covered under your policy?
Our annual policy will cover missed payments of up to £2,500 over a 12 month period whilst the eviction process is taking place to grant vacant possession of the property.
What happens if my tenant’s references are not satisfactory?
For cover to be effective, all references taken must be satisfactory. If the tenant’s references are not satisfactory there will need to be a guarantor whose references are satisfactory.
When can I make a claim?
The policy will provide full details of the cover for each section covered. But in general, the rent must be in arrears by only one calendar month for you to be able to initiate a claim.
When should cover be taken out?
Cover should be taken out on or before the start or renewal of any tenancy agreement.
Does a deposit need to be taken from the tenant?
Yes, this policy does not cover claims if the insured person or their letting agent has allowed the tenant into possession of the insured property prior to the first month’s rent and the deposit having been received in cash or cleared funds. Please see the policy wording for full terms and conditions.
If the tenant defaults on their rent and I make a claim, do I have to wait for tenant eviction before I am paid any money?
No, we appreciate that rent should be paid to you each month, especially as you may have your own financial needs to meet. Therefore, during the claim process, we will pay you your rent arrears on a monthly basis in line with your tenancy agreement.
How many properties can I cover on my policy?
The cover provided is specific to the property where the tenancy agreement is in force. If you wish to cover more than one property then a policy must be issued for each property separately.
How quickly can I get covered?
Cover is provided instantly, simply complete the online application and you are covered from the moment your payment is processed. The online application process can take no longer than a few minutes. You will then be sent your full policy documents to your email address.
Can you insure the buildings and contents of my property?
Yes, we provide a comprehensive landlord insurance policy that includes 40 covers as standard. This includes a range protection for both buildings and contents. You can read more about this product on our Landlord Insurance page or you can click here to get a quote.
What if I have more than one tenancy agreement at the property?
The policy is designed to cover one tenancy at one property. If you have multiple tenancy agreements at the property you will need a separate policy for each tenancy agreement. For example, if you have two separate tenants and two tenancy agreements you will need two separate policies.